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Thread: Kayak users beware (rogue trader)

  1. #1
    Join Date
    May 2014
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    Perth
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    Default Kayak users beware (rogue trader)

    A friend bought a NDK Romany RM kayak from Sea kayaking Scotland (Link isn`t working sorry) in Oban and has had a bad deal from them. It appears he isn`t the only one and the owner refuses to answer any type of correspondence with customers who complain.
    Buyers beware.

  2. #2
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  3. #3
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    And not the same as https://www.seakayakoban.com/ who I understand have a very good reputation although I have never used them... cos they sell tools of the devil.. Sea Kks...
    Cheers,

    Alan


  4. #4
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    I have heard that NDK are excellent at after sales service so your friend may like to approach them direct

  5. #5
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    May 2010
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    Nor the same as seakayakscotland.com who are based on Seil, also near Oban.

  6. #6
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    Quote Originally Posted by Adrian Cooper View Post
    I have heard that NDK are excellent at after sales service so your friend may like to approach them direct
    Good point Adrian I think NDK would be keen to hear about re-seller performance from a customer.
    Cheers,

    Alan


  7. #7
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    Quote Originally Posted by Chainsaw View Post
    Good point Adrian I think NDK would be keen to hear about re-seller performance from a customer.
    According to the customers facebook account NDK know all about it and are helping him sort things out.

  8. #8
    Join Date
    May 2014
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    Perth
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    Absolutely guys, but still worth letting people know about those who have a poor after sales record

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