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Thread: Site issues today, 5 July

  1. #1
    Join Date
    May 2010
    Posts
    580

    Default Site issues today, 5 July

    The site has been down most of the day for me, from my broadband connection, but working on my phone. My ISP (TalkTalk) looked into it and say the problem was on uk2. Anyone else have problems?

  2. #2
    Join Date
    Sep 2007
    Location
    Amsterdam, Netherlands
    Posts
    3,991

    Default

    there is no problem with the site if it works on your broadband at home, but not on your phone. the problem is with your phone or the pone's network.

  3. #3
    Join Date
    May 2010
    Posts
    580

    Default

    No, it was the other way round. It worked on the phone, but only if I used the Google date compression, and it didn't work on my PC using my broadband. But I traced the route through 7 hops to one of the ISP's servers, so I know it wasn't my PC or router, or DNS, or anti-malware, and the ISP were able to replicate the problem. They traced it a problem at uk2, where the site is hosted - so I thought that might be useful information.

  4. #4
    Join Date
    Sep 2007
    Location
    Amsterdam, Netherlands
    Posts
    3,991

    Default

    ah got it, thanks. i'll highlight it to our admins.

  5. #5

    Default

    There appears to be an ongoing issue with TalkTalk and UK2 https://www.theregister.co.uk/2018/0...lktalk_outage/

  6. #6
    Join Date
    May 2010
    Posts
    580

    Default

    Thanks, unique, that's consistent with what I experienced. Looks like it's not an issue with the site itself at all. My phone worked because the traffic was going via Google, not directly between TalkTalk & UK2.

  7. #7
    Join Date
    Nov 2005
    Location
    Lochwinnoch, Scotland
    Posts
    16,908
    Journal Entries
    2

    Default

    Yes it was an issue UK2.net had. Basically if you were using talktalk you couldn’t access the site. Fixed now as I’m at work using talktalk

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